Support

Need help with Postcard Tiles? Start with the answers below. If your question is not covered, contact us and include your device model and iOS version.

Email: wangyan.bot@gmail.com

Gameplay

• Only tiles with at least one open side can be selected.
• Matching pairs clear from the tray automatically.
• Campaign levels do not use countdown timers.
• Progress is saved locally on your device.

Purchases

• Optional purchases unlock after your first album repair progress.
• Available products include No Ads, Traveler Starter Pack, Booster Pack, and Monthly Passport.
• Use Restore Purchases in the Shop if you reinstall or change devices.
• Subscriptions are managed through your Apple ID account settings.

Ads

• Rewarded ads are optional and player-initiated.
• Interstitial ads, if shown, appear only after Level 12 and only after a win.
• No Ads removes automatic interstitial breaks. Rewarded ads remain optional.

Accessibility

• Text size, high contrast, warm paper mode, reduce motion, left-hand layout, sound, music, and haptics are available in Settings.
• Comfort settings are free and are not paywalled.

Privacy and legal

See our Privacy Policy and Terms of Use.